Hub City Property Management (HCPM) Privacy Policy
Introduction
Hub City Property Management (HCPM) is committed to ensuring transparency, compliance, and consumer protection in all communications. This Privacy Policy outlines how we collect, use, and protect your personal information, with a specific focus on our SMS registration and text messaging practices, as mandated by the Federal Communications Commission (FCC) and industry regulations.
1. Information We Collect
HCPM collects the following types of information:
Personal Information: Includes your name, phone number, email address, and property-related details when you communicate with us or use our services.
Communication Preferences: Your opt-in and opt-out preferences for text messaging and other communications.
2. SMS Registration Compliance
To protect consumers from spam and fraud, HCPM adheres to industry-mandated SMS registration processes in compliance with FCC requirements.
All phone numbers used for business communications are registered with carriers and The Campaign Registry (TCR) to ensure legitimacy.
By providing your phone number to HCPM, you confirm that you consent to receive text messages and that you are the rightful owner of the provided number.
3. Text Messaging Practices
HCPM utilizes text messaging to provide relevant updates and information about our services.
Opt-In Requirements: Customers must explicitly opt in to receive text messages from us.
Opt-Out Options: You can opt out of text messaging at any time by replying STOP or CANCEL to any message or contacting us directly. Message frequency varies. Message & data rates may apply depending on your carrier’s plan.
Purpose of Messages: Messages may include appointment reminders, service or order information, etc.
4. Data Usage and Sharing
HCPM uses collected information to:
Facilitate communication with our customers via SMS, email, and other channels.
Comply with legal obligations, including SMS registration requirements.
Prevent spam and fraud in alignment with FCC mandates.
We do not sell your personal information for any marketing or promotional purposes. We may share your information only with trusted service providers, regulatory bodies, and as required by law.
5. Consumer Protection and Data Security
HCPM is committed to protecting your personal data through secure systems and compliance with industry standards. All SMS communications are handled by registered and authorized systems to prevent unauthorized use.
6. Your Rights
Access and Control: You can update your personal information and communication preferences at any time.
Opt-Out: Reply STOP or CANCEL to any text message or contact us to stop receiving communications.
Complaints and Concerns: Contact us if you have concerns about unauthorized messages or your personal data.
7. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal or regulatory requirements. Any updates will be posted on our website with a revised effective date.
8. Contact Us
If you have questions about this Privacy Policy or our text messaging practices, please contact us:
Hub City Property Management
Email: support@hubcitypm.ca
Phone: 506 704-5026 or 506 300-9548
Website: www.hubcitypm.ca
By using our services, you confirm that you have read and understood this Privacy Policy, including your rights and obligations under SMS registration requirements.